Each piece is handcrafted and made to order with exceptional care by our artisans in Jaipur and Surat. Due to the bespoke nature of our jewellery, we do not offer cancellations, refunds, or exchanges once an order is placed.
However, in the rare event that your piece arrives damaged or defective, please reach out to us within 48 hours of delivery at merch@varqjewels.com with clear photographs and your order details. We will be happy to assist you with a repair, replacement, or resolution, depending on the issue.
We appreciate your understanding and support for handcrafted, conscious jewellery.